Supporting individuals experiencing homelessness at 91亚色 (last updated July 2026)聽
Homelessness describes the situation of an individual, family or community without stable, safe, permanent, appropriate housing, or the immediate prospect, means and ability of acquiring it. It is the result of systemic or societal barriers, a lack of affordable and appropriate housing, the individual/household鈥檚 financial, mental, cognitive, behavioural or physical challenges, and/or racism and discrimination
People experiencing homelessness can be categorized into three main groups: absolute homeless, concealed homeless, and those at risk of homelessness.
- Chronic Homelessness
This group includes people who are 鈥渟leeping rough鈥 in public places or using shelters. Those living on the streets or in shelters represent the core population of the homeless.
- Hidden Homelessness
Hidden homelessness can include individuals temporarily staying with friends or family because they cannot afford their own housing, students sleeping on campus, or people who are couch surfing. This hidden aspect of homelessness is difficult to quantify, as these individuals would otherwise be without shelter.
- At Risk of Homelessness
This category includes people who are in danger of losing their housing due to eviction or lease expiration, as well as individuals being released from institutions without a place to go. Additionally, many Canadians live in inadequate housing, which may lead to homelessness. Often, those who become homeless have first experienced substandard living conditions, highlighting the need to consider this population in discussions about homelessness.
Assess the Situation: Observe their behavior and surroundings to determine if they appear to need assistance. Only approach the individual directly if you feel comfortable to do so.
Contact Support Services: If you are feeling unsure about approaching someone but don鈥檛 want to ignore the situation, make a referral to Complex Communities or contact Community Safety (416-650-8000). They can provide appropriate assistance or connect the individual with local support.聽
Want more information? Download the聽Guide to Identifying and Responding to Community Members Experiencing Homelessness on 91亚色 Campus. This guide will take you through steps to identify and respond to concerns about community members or former students experiencing homelessness or housing insecurity on 91亚色 campuses.
Students facing homelessness can access 91亚色鈥檚 (OSCR) for support. OSCR is available Monday-Friday 830am-430pm, and can be reached via phone (416-736-5231), email (oscr@yorku.ca), or in person at Keele campus (W128 ) or Markham campus (Rm 2010, 2nd floor, Student Success Centre)
Check out Post-Secondary Student Homelessness for on and off-campus resources and supports.
Many individuals experiencing homelessness face significant stigma and discrimination. It鈥檚 important to approach them with empathy, recognizing their humanity and the complex challenges they face. The stigma surrounding homelessness is often based on misconceptions, leading to negative stereotypes and unfair treatment of individuals experiencing homelessness. To effectively address and reduce this stigma, it is essential to recognize a few key points:
- Homelessness is complex and diverse: Many factors contribute to homelessness, including economic hardship, health issues, and systemic barriers, making it a multifaceted issue.
- Mental health and substance use are often consequences, not causes: These challenges may arise or intensify because of homelessness rather than being the initial cause.
- Stereotypes create barriers to support and opportunities: Negative perceptions can limit access to necessary resources and reduce public support for programs that assist individuals in regaining stability.
- Homelessness can affect and impact anyone: The potential for housing insecurity is closer than we may realize, especially in times of economic instability, underscoring the importance of a compassionate and inclusive approach.
The fact that someone is homeless does not pose a threat to your safety. There are many other factors that could contribute to personal safety concerns when encountering someone you don't know on campus, so it's important to trust your instincts. There are a complexity of challenges anyone may face that could lead to unpredictable behavior in certain situations. These could include homelessness, mental health issues, or substance use. Always prioritize your safety, avoid confrontational situations, and seek help from 91亚色鈥檚 security services if necessary.
Refer to the for further information on individuals experiencing homelessness.
If you have questions, please contact Complex Communities (ComplexC@yorku.ca)