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Service Advisory: RESOLVED Unscheduled Outage - multiple systems down currently (Peoplesoft HR/Finance, Maximo, eReports, Insight) Wednesday Jul 7th, 2021

  Service Advisory   Please share the following with your teams.  The earlier reported outage has been resolved and the following services are available again: Peoplesoft HR PeopleSoft Finance Maximo eReports Insight   UIT teams are currently investigating the root cause.   We apologize for any inconvenience this service outage caused and thank you for […]

Service Advisory: Unscheduled Outage - multiple systems down currently (Peoplesoft HR/Finance, Maximo, eReports, Insight) Wednesday Jul 7th, 2021

  Service Advisory   Please share the following with your teams.  It has recently come to our attention that there are multiple EABA services down: Peoplesoft HR PeopleSoft Finance Maximo eReports Insight   We are aware and are currently investigating to resolve this.   We apologize for any inconvenience this is causing and thank you […]

Service Advisory: Server reboot of apps01 tomorrow Wednesday June 30th, 2021 from 7:30 a.m. to 8:00 a.m.

  Service Advisory   Please share the following with your teams.  There will be a scheduled server reboot of apps01 tomorrow morning Wednesday June 30th, 2021 between 7:30 a.m. to 8:00 a.m. to improve response and service.  This will result in a brief outage of the websites and machforms hosted on apps01.   The reboot will […]

Service Advisory: Maximo scheduled maintenance and outage, Saturday, July 10th from 8:30 AM to 2.00 PM

  Service Advisory   Please share this information with your teams.  Scheduled server maintenance is taking place on Maximo to install WebSphere Patch 9.0.5.7 on Saturday, July 10th from 8:30 AM to 2.00 PM.  Access to the Maximo System will not be available during the maintenance window.       Should the outage end earlier, […]

Service Bulletin: Introducing Microsoft Windows 11

  Service Bulletin   Microsoft officially announced Windows 11 to be available later in the year, https://blogs.windows.com/windowsexperience/2021/06/24/introducing-windows-11/   We will provide an update to our Faculty IT partners when the official media and licenses become available for volumed licensed.   UIT plans to review Windows 11 next year. As such, we will continue with Windows […]

Service Advisory: Data Centre Network Maintenance June 25/26 and June 28 through July 16

  Service Advisory   UIT ICT Infrastructure team will be performing the following data center network maintenance on Friday, June 25 to Saturday, June 26, and on Monday, June 28 to Friday, July 16. ​ Data Centre Network change CR5c - Friday, June 25, 10 p.m. until Saturday, June 26, 7 a.m. UIT ICT Infrastructure […]

Service Advisory: Upgrade Central SCCM to 2103, starting Thursday, July 8th 2021 8:00 a.m. and ending Friday, July 9th 2021 12:00 p.m.

  Service Advisory   UIT teams will upgrade the SCCM production environment to the latest 2103 release.  The service upgrade will require a full outage, starting on Thursday, July 8th 2021 8:00 a.m. and ending Friday, July 9th 2021 12:00 p.m.  We will notify our Faculty IT partners if the outage ends earlier than scheduled.  […]

Service Advisory: issues with DDNS - RESOLVED

  Service Advisory   The issue with DDNS service was resolved at 11:00 a.m.   UIT teams continue their investigations to determine root cause.     We apologize for any inconvenience this may have caused and thank you for your patience and understanding.    Please direct any questions or concerns to UIT Client Services.    […]

Service Advisory: issues with DDNS - ONGOING

  Service Advisory   Please share this information with your teams. UIT teams are currently investigating client issues with the DDNS service.  DDNS service is used by AD domain-joined computers (servers and workstations). In a normal state, client registration is trusted and automatic. In a worst case scenario, computers will drop off the AD domain […]

Service Advisory: Central Endpoint Protection Service scheduled maintenance Thursday June 10, 2021 7:00 p.m. to 9:00 p.m.

  Service Advisory   Please share this information with your teams.  Scheduled maintenance will take place on the Central Endpoint Protection Service with TrendMicro on Thursday June 10th, from 7:00 p.m. to 9:00 p.m.  The service maintenance is necessary to install a critical patch from the vendor.  University computer assets that have the enterprise Trend […]