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News

Update: eClass is Back Online

Dear 91亚色 Community, University Information and Technology (UIT) staff and external experts have been working over the weekend to address performance and stability issues related to the database that supports our eClass platform. We know that eClass is an important tool for faculty and students and as we begin a new week, we want to […]

Update about eClass functionality

  Dear 91亚色 Community, Since our update of Friday evening, IT staff and external experts focused their efforts overnight to repair the issues with the database that eClass relies on to function properly. We are pleased to share that progress has been made to repair the faulty database. While the database is now functional, we […]

eClass Outage

  Dear 91亚色 Community, Earlier today, the University experienced an outage with eClass, impacting both instructors and students. We are aware that navigating eClass has proven to be a challenge for some since fall classes began, however, the outage that began at 9:30 this morning resulted from an issue with the database source, and not […]

UIT Service Advisory - Update: eClass functionality issues, Friday, September 11, 2020, 2:40 p.m.

UIT Service Advisory   Please share this information with your teams.  Due to unforeseen circumstances involving its underlying infrastructure, eClass has been unavailable since 9:30 a.m. on Friday, September 11.  UIT teams have been working since that time to resolve the issue, and the work is nearing completion.   A further notice will be sent […]

UIT Service Risk Advisory: Monday Sept. 14, 2020 5:00 AM - 7:00 AM - VPN91亚色 Service, ResNet Service, Air91亚色GUEST and Air91亚色PLUS UnderGrad users

UIT Service Advisory  UIT Service Risk Advisory: Monday Sept. 14, 2020 5:00 AM - 7:00 AM - VPN91亚色 Service, ResNet Service, Air91亚色GUEST and Air91亚色PLUS UnderGrad users Network Operations/Network Development will be upgrading Network Address Translation system (NAT) that serves VPN91亚色, ResNet, Air91亚色GUEST and Air91亚色PLUS UnderGrad users. This is risk advisory only, there is no outage […]

UIT Service Advisory - eClass functionality issues, Friday, September 11, 2020

UIT Service Advisory   Please share this information with your teams.  Note that we are currently experiencing issues with our eClass environment.  UIT teams have identified the cause and working towards a resolution.  Further updates will be communicated as they become available.     We apologize for the inconvenience this issue is causing and thank […]

Service Risk Advisory - today 11:00PM-11:30PM LB73

This is a service risk advisory for the load balanced services listed below.  During this time, there are no anticipated service outages.   The services on the VLAN 73 node are: moodle.yorku.ca moodleqa57.uit.yorku.ca eclassstg.uit.yorku.ca eclass.yorku.ca my.yorku.ca yulink.yorku.ca      

FW: UIT Service Advisory - Osgoode Building Switch Upgrade, September 10th, from 6:00 a.m. to 7:00 a.m.

Upgrade successfully completed.   From: UIT Staff List <UITSTAFF@YORKU.CA> On Behalf Of Charles E Porter Sent: September 8, 2020 12:54 PM To: UITSTAFF@YORKU.CA Subject: UIT Service Advisory - Osgoode Building Switch Upgrade, September 10th, from 6:00 a.m. to 7:00 a.m.   Please note that on Thursday Sept. 10, Network Services will be upgrading the aggregate […]

Service Notice - PY authentication slow *RESOLVED*

An internal misconfiguration of the eclass application had a downstream effect on the performance of Passport 91亚色. The configuration has been identified and flagged for additional review.   Domenico Bruce  |  Senior Systems Administrator, Systems Management Services  |  University Information Technology   From: UIT Staff List <UITSTAFF@YORKU.CA> On Behalf Of Domenico Bruce Sent: September 9, […]