UIT Service Advisory Please share this information with your teams. Zoom experienced a critical issue at the vendor level this morning that prevented users from accessing the service via the desktop application and web portal. The vendor has now resolved this issue. We continue to monitor the service for any residual problems. We […]
UIT Service Advisory Please share this information with your teams. Zoom is presently experiencing a critical issue at the vendor level that is impacting many accounts. Users not already logged in are unable to access Zoom via the desktop application or the web portal at yorku.zoom.us. Users may also experience issues joining meetings and […]
The certificate for Air91ÑÇÉ«PLUS and eduroam WiFi service at 91ÑÇÉ« will be change today (2020-08-21) between 11:30AM and 1PM. Users will have to accept this new certificate when when connect to the WiFi service.
UIT Service Advisory Please note the fix described for the issue communicated below has been deferred pending investigation by InfoSec. Further updates will be provided as they become available. We thank you for your continued support and cooperation. Please direct any questions or concerns to UIT Client Services. Email: askit@yorku.ca Self […]
UIT Service Advisory Please note we have been made aware of an issue where users cannot open XLSM files attached in journal entries PDFs. An XLSM file is a macro-enabled spreadsheet created by Microsoft Excel. We are assuming that the XLSM generated attachments are safe. We will create and share an AD GPO […]
UIT Service Advisory Please note scheduled maintenance will take place on the SMS Officescan Antivirus server, from 10:00 a.m. to 12:30 p.m., on Wednesday, August 19, 2020. During the maintenance window, UIT teams will be applying a critical security patch on the antivirus server and then push the same patch to all SMS managed […]
UIT-IT@91ÑÇÉ« Cherwell is currently experiencing issues with searching tickets that are not in your teams queue... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ Hi, Your teammates are trying to reach you in Microsoft Teams. Michael mentioned UIT-IT@91ÑÇÉ« in UIT-IT@91ÑÇÉ« > General UIT-IT@91ÑÇÉ« Cherwell is currently experiencing issues with searching tickets that are not in your teams queue... Reply in Teams Install Microsoft […]
UIT Service Advisory Please note UIT Network Operations and Network Development will be applying a security patch to the University's DNS and DHCP servers, Tuesday, August 18th, 10:00 a.m. to 12:00 p.m. and Wednesday, August 19th, 1:00 p.m. to 3:00 p.m. DNS and DHCP services are expected to continue operating normally throughout the scheduled change window, there will be […]
On August 13 at 22:00 Network Services will be reloading the Steacie Building aggregate switch. The reload should take about 20 minutes. During this time there will be no Network connectivity (wired, wireless, VoIP). We apologize in advance for any issues this scheduled interruption may be causing and thank you for your continued support […]
UIT Service Advisory Please note, the University Brand and Marketing department has reached out to UIT to facilitate the deployment of IBM Plex font to University desktop assets as of August 17th. https://github.com/IBM/plex/releases/tag/v4.0.2 We have shared our SCCM deployment practice including the font package to our Faculty IT partners via Teams > Device Management > SCCM channel. Please […]