91亚色

Continuing Education

English in the Workplace: Etiquette and Culture

Build the Skills to Succeed in
Canadian Workplaces.

Develop the communication skills, cultural awareness, and professional confidence needed to succeed in Canadian workplaces. Through practical activities, interactive discussions, and case studies, you'll build confidence communicating professionally, learn strategies for navigating cultural differences, and strengthen your ability to meet workplace expectations. Designed for CLB 5 (CEFR B1) learners, this course concludes with a Glendon micro-credential upon successful completion.

Highlights

  • Earn a Glendon micro-credential upon successful completion
  • Interactive online learning with self-paced activities and live Zoom sessions
  • Build confidence communicating in
    Canadian workplaces
  • Develop practical workplace communication and etiquette skills
  • Understand Canadian workplace culture and professional expectations
  • Apply your learning through real-world workplace scenarios

Why Take English in the Workplace at Glendon?

This course provides a practical and engaging learning experience that helps participants build the communication skills, cultural awareness, and professional confidence needed to succeed in Canadian workplaces. Through real-world scenarios, case studies, and interactive activities, you'll explore workplace expectations, strengthen your communication skills, and develop strategies for navigating diverse professional environments.

At Glendon, we believe language learning is most effective when it's practical, engaging, and connected to real-world experiences. Through a blend of self-paced learning and live online sessions, you'll build your communication skills in a supportive environment while gaining the confidence to navigate Canadian workplace culture with professionalism and respect.

Exterior of a modern building at Glendon Campus with 鈥淲elcome鈥 displayed in multiple languages on large glass windows, surrounded by ornamental grasses.
Two students smile while working together at a table, with one pointing to a laptop screen using a pen during a collaborative discussion.

Who Is This Course For?

  • Newcomers preparing to enter the Canadian workforce
  • Internationally trained professionals
  • English language learners looking to strengthen workplace communication
  • Anyone seeking greater confidence communicating in professional environments

Upcoming Session

Fall 2026

Registration deadline: October 23, 2026

DATE & TIME
Every Saturday
October 31 - November 21
9:00 AM - 11:00 AM

DURATION
4 weeks | 4 hours per week
Self-paced online learning &
live Zoom sessions

LANGUAGE
Offered in English

FEE
$300

About the Course

To participate in this course, learners should have an English proficiency level of at least:

  • Canadian Language Benchmark (CLB) 5
  • CEFR B1
  • IELTS 4.5

Not sure if you meet the language requirement? Glendon offers an English language proficiency assessment to help determine your level.

By the end of this course, you'll be able to:

  • Apply practical conflict resolution strategies to common workplace scenarios.
  • Identify cultural norms and expectations in Canadian workplaces.
  • Communicate appropriately in both formal and informal workplace settings using professional language and behaviour.
  • Recognize and respond effectively to cultural misunderstandings.

Attendance at all live Zoom sessions is mandatory. Participants who miss a session must attend the missed session the next time the course is offered. The course will remain incomplete until this requirement is fulfilled.

To ensure the best learning experience, our group lessons run with a minimum number of participants. If a class does not meet this requirement, we will contact you to offer alternative options or a full refund.

Glendon Continuing Education reserves the right to change or cancel course offerings in the event of mitigating circumstances. If we are no longer able to offer a course, or if you are unable to participate due to changes in the offerings, a full refund will be issued.

Participants who choose to withdraw after the course has started may be eligible for a partial refund, at the discretion of Glendon Continuing Education.