Clinic Services - 91��ɫ Psychology Clinic

The 91��ɫ Psychology Clinic is a fee-for-service clinic that provides evidence-based assessment and treatment services through its affiliation with clinical and clinical-development graduate psychology programs. The clinic uses the latest knowledge on effective interventions to provide high-quality care. When services include a graduate trainee, clients benefit from a team-based approach supported by close supervision.

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Assessment

The YUPC offers comprehensive psychological and neuropsychological assessments for children, adolescents, and adults.

Assessments may include:

Psychological Testing
Neuropsychological Testing
Testing for Learning Disabilities
Testing for Attention-Deficit/Hyperactivity Disorder (ADHD)
Testing for Autism

Comprehensive assessments involve interviews, computer tasks, and questionnaires about the client’s emotional and psychological functioning. Family members, teachers, or other people may also be asked to complete questionnaires on the client. Depending on the issue being assessed, tests may be administered to examine emotional functioning, memory, attention, verbal skills, developmental skills, academic skills, etc. Based on the findings, diagnosis and treatment recommendations are provided. Recommendations may also be provided regarding work, school, or other functioning. Assessment findings and recommendations are presented at scheduled feedback sessions and clients are provided with a detailed report summarizing the findings.

Types of Therapy Offered

The clinic offers individual therapy, group therapy, couple therapy, family therapy, parent consultation, or coaching.

Individual therapy is available for children, adolescents and adults.

The YUPC treats individuals, couples and families with a wide variety of problems and difficulties. Clientele reflect the diversity of 91��ɫ and the greater Toronto area, ranging considerably in race, gender, sexuality, culture, and ability. Clients may be referred to the YUPC for outpatient psychotherapy relating to a variety of issues including:

depression
anxiety
substance use
self-harm
interpersonal/relationship problems
academic difficulties
parenting concerns

work difficulties
family conflict
grief
trauma
personal growth and identity development
gender identity or sexuality concerns
issues of racism, oppression, and marginalization

The clinic provides individual therapy using evidence-based treatment approaches. These approaches are supported by research demonstrating their effectiveness. Therapists take an integrative approach, tailoring treatment to individual needs and preferences and supporting clients as active participants in their care. Availability of specific treatment modalities may change, as the clinic is a teaching clinic. Specific treatment approaches may include:

Cognitive-Behavioural Therapy (CBT)
Emotion-Focused Therapy (EFT)
Acceptance and Commitment Therapy (ACT)
Dialectical Behavior Therapy (DBT)
Cognitive Processing Therapy (CPT)

We also offer specialized treatment for certain issues including:

Borderline Personality Disorder, suicidality, emotion dysregulation
Posttraumatic Stress Disorder
Eating disorders
ADHD
obsessive-compulsive disorder (OCD)

Single-session and multi-session group therapy programs are offered throughout the year. Groups focus on various topics depending on interest including depression and mood, stress management, social support, OCD, and eating disorders.

Couple therapy is available using CBT, Gottman, and EFT-oriented approaches. Couple therapy is appropriate for couples at any stage of their relationship who are looking for support for a range of issues:

trust
communication
anger/aggression
relationship transitions (e.g., marriage, children, separation/divorce)
infidelity/affairs
sexual intimacy

Our Family Services are designed to strengthen relationships and promote wellbeing across all ages. Services include:

Family therapy
Building Blocks for Family Wellbeing: This program provides parents with practical strategies and tools to enhance their child’s emotional well-being and support positive family relationships. This is a 6-week online program starting on October 20th, 2025.
Brief Child and Family Therapy: This virtual four-session program is tailored to individual families to support family relationships and child emotional and behavioural well-being. We use guided activities and video-feedback to help parents set goals and make changes to improve how the family gets along and works through challenges.
Circle of Security: This parenting workshop is based on decades of infant and child attachment research. It is designed to support parents in being stronger, wiser, and kind in providing a secure base for their children to explore the world.

For more information on our family group programs, please click here.

Our clinic does not have emergency or psychiatric services available on-site, so we are not able to provide services when there is risk of severe crisis or legal involvement. If you require urgent support, please contact your local mental health crisis line.

Toronto:

Toronto Distress Centre:
416-408-4357 (408-HELP)

Gerstein Centre Crisis Line:
416-929-5200

North 91��ɫ Mobile Crisis Team: 416-498-0043

Students:

Good2Talk (post-secondary students):
1-866-925-5454

Kids Help Phone (children/adolescents):
1-800-668-6868

Nearby Regions:

91��ɫ Region Distress Line:
905-310-2673 (310-COPE)

Mobile Crisis of Peel:
905-278-9036

Distress Centre Durham:
905-430-2522

Privacy Policy

The privacy of personal information is of primary importance to the YUPC. Personal information includes personal health information (e.g., mental health, medical, developmental history and current functioning, etc.), as well as identifying information, activities, and views (e.g., name, address, date of birth, religion, community involvement, etc.). We are committed to the responsible collection, use, and disclosure of personal information and will only do so as required to provide psychological services. The privacy policy of the YUPC complies with the Personal Health Information Protection Act (PHIPA, 2004) and the Personal Information Protection and Electronic Documents Act (PIPEDA), along with standards of professional practice outlined for psychologists ().

The YUPC uses a secure, web-based practice management system that is PHIPA compliant (OWL Practice) to store and manage client information and clinical records.
Virtual services are provided using a secure platform (Zoom for Healthcare).
Hard copy information is stored in secure locations, in locked rooms in locked drawers.
Electronic information is stored on secure, password-protected computers or secure servers.
Any hard copy information being transported are required to be stored in a locked carrying case.
Staff, student clinicians, and consulting psychologists have been trained in the collection, use, and disclosure of personal information.
In compliance with PHIPA, personal information is retained for 10 years after the last date of contact for adult clients and 10 years after the child’s 18^th birthday for youth clients to ensure our capacity to answer questions that may arise after service and to ensure accountability to regulatory bodies. After 10 years, paper information will be shredded and electronic information will be permanently deleted.
Clients have the right to request their personal information, with the exception of copyrighted test materials or if information contained in the file could foreseeably result in risk of serious harm to the individual or another individual.
Requests to share information (e.g., with a health care professional, school board, etc.) can be directed to Dr. Jessica Schroeder Westcott, Clinic Director. Sharing information will require written consent.
You may withdraw your consent for the collection, use, and disclosure of personal health information at any time by contacting your clinician or by contacting our Information Officer, Dr. Karen Fergus at 416-650-8488.
All the information obtained through your involvement in the clinic is kept strictly confidential and will not be released to any person or organization without your written permission. Nevertheless, there are some exceptions to this policy.

If you indicate that you are a serious danger to yourself or others, the YUPC may disclose confidential information to ensure your safety or the safety of another individual.
If there are reasons to believe that a child under the age of 16 years old is at risk of potential neglect, abuse, or witnessing parental violence, the clinician is required by law to make a report to the relevant local child protection service agency (e.g., Children’s Aid Society, Jewish Child and Family Service, Catholic Children’s Aid Society, Native Child and Family Services of Toronto). The clinician may make a report to the relevant child protection service agency regarding youth aged 16-18 years of age.
If you report inappropriate sexual behavior by a regulated health care professional towards you as a patient or client, and you provide us with the name of this health care professional, then the clinician is required by law to report the offence to the appropriate professional college.
If there are grounds for apparent, suspected, or potential abuse of residents of long-term care facilities or retirement homes, the clinician is required by law to report the alleged or potential offender to protect that individual.
Psychologists may be required to release confidential personal health information to the police if the information will assist in finding a missing person.
When a court issues a summons for records or testimony, like all health care professionals, psychologists do not have immunity from having to present information about a client to a court if called upon to do so.
Psychologists are required to review a random sample of files with the College of Psychologists and Behaviour Analysts of Ontario if selected for peer review for quality control purposes. Reviewers are members of the College, and as such, are required to maintain confidentiality of all records.

In the event of any of these situations, we would attempt to discuss our intentions with you before an action is taken (when appropriate), and we would limit disclosure of confidential information to the minimum necessary.

Contact by insurance companies: If you receive financial reimbursement by an insurance company for psychological services rendered at the 91��ɫ Psychology Clinic, we may be contacted by your Insurer to verify the submitted treatment claims. We will ask for consent to share only the following information with your insurance provider: dates attended, who attended each session, length of sessions, and fees for sessions.

Concerns or complaints about services can be directed to the YUPC Director, Dr. Jessica Schroeder Westcott. If we cannot address your concerns to your satisfaction, you can share your concern with the College of Psychologists and Behaviour Analysts of Ontario.
- College of Psychologists and Behaviour Analysts of Ontario
  110 Eglinton Avenue West, Suite 500
  Toronto, Ontario, M4R 1A3
  Telephone: 416-961-8817
  Fax: 416-961-2635
  Website:
If you believe that there are any mistakes to your record, you have the right to request a correction to errors. This is applicable to factual information only and does not apply to professional opinions. Should we not agree that an amendment is warranted, you have the right to have a statement of disagreement be included within your record.
You have the right to address concerns or complaints about privacy to the Information and Privacy Commissioner of Ontario.
- Information and Privacy Commissioner of Ontario
  2 Bloor Street East, Suite 1400
  Toronto, Ontario, M4W 1A8
  Telephone: 416-326-3333 /1-800-387-0073
  Fax: 416-325-9195
  Website:

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